Leading End-to-End Creative Production at DRUM Agency

Some Context:

I managed creative delivery for 10+ clients across digital marketing and web initiatives.

What Was The Problem?

High deliverable volume, tight timelines and scope creep created risk to budgets, schedules, quality and predictability.

So Here's What I Did:

• Refined estimation, scheduling and delivery processes with creative and eCRM teams
• Improved quality checklists in partnership with Quality Assurance Specialists on all creative and web development testing phases
• Coordinated team activities and change requests through Basecamp and InVision on all creative projects to maintain scope, clarity and accountability

The Results!

• Consistently delivered campaigns on time or ahead of schedule
• Improved predictability of creative output
• Increased visibility on internal versus client change requests
• Strengthened client trust through reliable execution

Why This Matters?

I applied operational discipline to creative environments without slowing teams down or disrupting team cultures.